What Forms Of Payment We Accept?
We accept all major credit cards including Visa, Mastercard, American Express, Discover, Paypal and Amazon Pay (U.S. Only).
Are Taxes And/Or Shipping Fees Included In The Price? Is The Exchange Rate Applied?
For every applicable U.S. state, your respective sales tax comes into effect in addition to your monthly subscription charge. Shipping fees are added additionally per monthly billing, domestically or internationally. Kindly note that for international orders, this also does not account for any possible fluctuating exchange rate.
Discounts and Coupons
Air Drop Crates will sometimes have coupons that can be used to receive a lower price on a subscription or various items. Only one discount code may be used per subscription, and these cannot be combined with others. The promotion may only be applied towards the first month of your subscription, and they are only valid for first-time customers.
Please be sure your discount code matches the offer. To use a coupon code simply click the words “Have a Coupon code?” then enter the coupon, and then click Apply.
When Is My Monthly Billing Date?
After your initial payment, your next billing day will be on the 15th of the following month. This also applies for pre-paid subscriptions (3, 6, and 12-month plans). The next billing date is on the 15th of the month after the duration of the pre-paid plan. Example; If a 3-month plan was purchased on November 23rd, the next billing date would be February 15th.
Why Am I Being Billed More Than Once?
It is possible that you accidentally purchased duplicate subscriptions. Kindly email firstname.lastname@example.org so that our Customer Experience team may investigate and remedy the matter for you.
How Do I Access My Account and Update My Information?
If you have not created an account with us already, please email us at email@example.com to help set that up to access your account information, and monthly statements.